In the interest of saving the time and effort of our customers, we now offer a telephone banking service. This service allows customers to check their account balances over the telephone and to obtain updated information. Upon entering their account passwords, customers can access the service at any time and from anywhere in the world.
Phone banking service operates around the clock for customers of the Bank, and is available upon opening an account. The service offers customers the option of checking their account balance, as well as obtaining information about the last three account transactions.
This service is offered for free, and customers can apply for this service at their local branch. The branch will provide customers with their account passwords and details on how to use the service. Please note that the customer is responsible for the all costs related to telephone calls to access the service.
Phone Banking Service
The customer can perform the following operations upon entering the password:
- Checking a specific account balance.
- Obtaining a summary of all account balances.
- Obtaining information about the last 3 account transactions.
- Changing the account password.
- Obtaining the latest dollar to riyal exchange rates.
The Advantages of Phone Banking
- This is a free service which is offered 24 hours a day.
- The service is offered in your choice of Arabic or English language.
- The service can be accessed from anywhere in the world.
- Customers can check account balances, transactions and rates.
- The service provides up-to-the-minute account information.
